From POS to omnichannel ecosystem

Mobile POS

• Provide information about the product, satisfying the 45% of shoppers who say that they would love store staff to have more data at their fingertips.
• Access the customer’s profile to help make tailored upsell or cross sell recommendations.

• Minimise ‘showrooming’ – 83.8% of customers research in a store and buy later, but of course the ‘buy later’ is out of the retailer’s control, and may be from a competitor. Engaging with the customer in store helps to capture the sale on the spot before the customer leaves.

• Sell goods that are not in the store – using the mobile POS to find and order it from another store, saving what would otherwise have been a lost sale.

• Take payment, speeding up checkout by avoiding the queue.

• Mobile POS enhances the customer experience, effectively manages inventory and increases sales by up to 10%.