Day: May 27, 2023
Are Retailers Prepared for the Return to Bricks and Mortar This Holiday Season?
By Shash Anand, SVP of Product Strategy, SOTI The holiday season is once again upon us and brick-and-mortar stores will need to be ready to address consumer expectations of a hassle-free, streamlined shopping experience. Are they ready? Forcing shoppers to deal with long lines and inadequate customer service during the holidays will test the loyalty