Like we mentioned right before, only you have the entry to void unused labels. But what will make this point worse is that you, the merchant, aren’t knowledgeable of it unless of course you are notified by prospects (or some others in case of third-get together shipments).
Because an unused label is irrelevant for a shopper, LateShipment.com notifies you, customers, on your behalf under ‘Fulfillment delay’.
If a label stays unused 3 times following it has been established considering the fact that that most most likely implies a hold off in shipping. Therefore, your customers are now notified by means of e mail and SMS of the possibility of a hold off. If the shopper has canceled their purchase and the hold off turns out to be an unused delivery label, you can then commence to void it promptly.
Which is not all! You can also empower your aid reps to established up induce notifications under ‘Unused Shipping and delivery Label’ on their support desk system. This helps make it even much easier to warn/notify their interior staff if shipping labels remain unused.
The ideal element is, LateShipment.com displays your delivery invoices routinely. If at all, your assert to void a transport label hasn’t been refunded still, we will get well them for you and deposit the dollars instantly into your account. Our methods have escalation processes built in and we have an expert group to stick to up and dispute any denied claims to guarantee optimum refund recovery.